Job Description

Role Name: Microsoft Dynamics 365 CRM Developer
Location: Alpharetta, GA

Duration 6+ Months

Job Summary:

We are looking for a Microsoft Dynamics 365 CRM Developer with 8 12 years of experience in Customer Engagement implementations, preferably within the Banking and Financial Services domain. The ideal candidate will have hands-on expertise in D365 Sales, Service, Dataverse, Power Apps , and strong experience in integration, data migration, and solution delivery using Microsoft technologies.

Responsibilities:

Analyze business requirements and conduct workshops with business and technical stakeholders.
Drive solution design, documentation, and approval of functional and integration requirements.
Develop custom components using Plugins, Workflows, Form Scripting , and manage CRM administration tasks.
Lead and support integrations using MuleSoft , REST/ODATA APIs , SSIS , and Azure Data Factory .
Manage data migration activities: mapping, validation, harmonization, and transformation.
Author User Stories , define and prioritize backlog , and participate in Agile ceremonies (sprint planning, story grooming, demos).
Create diagrams (UML, Sequence, Use Case) and flows using tools like Visio .
Perform system and user acceptance testing to ensure functional alignment with business goals.
Stay updated with D365 and Power Platform updates and help onboard users to new capabilities.

Required Skills:

Strong experience in Microsoft Dynamics 365 Customer Engagement (CE) Sales, Service, Dataverse, Power Apps
Knowledge of Banking and Financial Services domain processes
Middleware integration experience using MuleSoft, REST APIs, ODATA, SSIS
Solid understanding of data migration tools including Azure Data Factory and OOB import processes
Experience with CRM configuration rules, validation logic , and DevOps practices
Strong communication, documentation, and stakeholder engagement skills

Best Regards,

Chetna

[email protected]

Truth Lies in Heart

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